I'm used to seeing and experiencing ghosts and spirits but I'll start with this story first. I used to work for the BPO industry. This did not happen to me but it is the story of an officemate of mine. It happened somewhere between 2004 and 2006.
I think it is safe to mention the name of the company since it has changed names and business strategy plus it has downsized a lot since I've worked there (I'm doing this because it is a very verifiable story).
Okay going back, as my story goes I used to work for INFONXX and we used to take directory assistance calls. When there aren't that many calls, the company would offer VTO (voluntary time off) and this is usually offered during the wee hours of the night. Representatives would either go home or sleep at the rec area to pass the time.
On this particular night, one of the representatives that was given VTO decided to go home (it was between 1 am - 4 am). This particular rep always stayed at the rec area but not this night and instead of going home with her friends who urged her to join them, she bade them goodbye and rode a cab by herself.
As this was in the wee hours of the morning, the cab driver was driving quite fast along EDSA and lost control of the cab. The vehicle collided with a bus or was hit by a bus or slammed against the bus (sorry forgot this detail). The impact of the two vehicles was so hard that the rep got ejected from the vehicle. Her body was thrown real hard that she smashed against the dashboard window of the car and landed several feet away. She was rushed to the hospital but she was already dead on arrival.
Nine days after the fatal accident, her apparition was seen by several people in the office (including me). Some saw her smoking at the ground floor smoker's den while others, like me, noticed her going inside the comfort room.
During her 9th day, she made presence felt on the entire floor by freaking out the queue desk. Every hour the stats of each team was printed out to show the number of calls and processing time of each team member. When her manager approached the queue desk to get their team stats, she suddenly felt cold and experienced goosebumps when she saw the name of her department team member on the stats. The dead rep took 1 call with an AHT (call processing time) of 1 minute. It was clearly printed and registered by the system, it showed the terminal where the dead rep took the call.
After recovering from the shock, the team manager tried to investigate maybe someone accidentally logged in using the dead girl's ID. They approached the terminal where the call came from but it was empty, no representative was stationed. The manager then called the NOC department but was advised that the dead rep's ID had been deactivated days before so it was impossible that someone could log in with that ID. This realization sent chills to everyone on the floor.
I guess even through the afterlife that representative was very dedicated to her job, or she may not have been aware that she has passed on because her death was so sudden and traumatic.
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