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A Call From Empty Room


It's been six months since I started my job as a Guest Relation Officer in a villa in Bali. This happened at May 2nd.

A day before, I welcomed a group of Chinese guests, three guys and two girls. They booked two villas, and they were the only group guests we had that week.

At May 2nd, they were gone pretty early, picked up by diving company at 7AM. I did my job for the day and since it was low season, by noon I've pretty much out of job to do. I retired to my office upstairs for lunch and rest, etc.

Around 2:30PM, my head butler called my office, saying a guest wanted to speak to me. He didn't say the villa name, so I had no clue about it. He asked about afternoon tea and all, so I suggested he took a look at our menu and when he had decided what he wanted, he could give me a call back. Then I asked his villa name. We'll just call it Villa A for discretion's sake. The villa was located next to our restaurant. After making sure he was the group guests that checked in the day before, I hung up.

Fifteen minutes later and still no call back, so I took the initiative to call his villa. No answer. Two more calls in ten minutes, still no answer. I called the other villa, no answer either. Then it struck me that the guests were supposedly out.

I called our reception, asking them to check the keys. In our villa, guests who go out must leave the key in the reception (it's quite big and heavy and we want to make sure they don't lose it). First shock. The keys were all still in the reception, meaning they hadn't been back yet.

Oh well, I thought maybe one of them was feeling unwell and left alone, but the head butler reacted with something akin to fear, so I went down and proceeded to check the villas.

I knocked many times, but no one opened the door. Then two housekeeping staffs happened to pass, so I asked if they had cleaned the rooms. They confirmed they had just did turn-down service for those two villas, and they were empty.

Second shock.

In the end, I took both keys and entered the villas to check myself. Empty. Not a soul.

Now, when guests call us in the reception, our phone will show the extension number, letting us know which guest is giving a call. This is important so we can greet them by name to create a familiar feeling. Besides, we are small villas here, our complex only consists of nineteen villas altogether

My head butler confirmed that the call was coming from inside, from Villa A, not from outside or other villas.

Just to make sure, I called the other Chinese guests, but none of them made that call. I was sure of this because the voice who gave me that call was heavy and very masculine. One guest had very light voice, the other were still at out spa doing massage, and the other was in the restaurant.

Now, it couldn't be our guests because they all went out, five of them. It couldn't be my friend playing some stupid pranks on me because he spoke Chinese. I was the only Chinese speaking staff. It couldn't be another guest entering the wrong room because the gate was locked and the key was kept in our reception. It couldn't be the telephone machine messed up because he clearly said where he was.

My head butler was so afraid that day, because just a few weeks ago other guests also experienced something very strange in that room, like the safety deposit box was unlocked by itself, and a presence hovering nearby when they slept.

Until now I'm still baffled by this. Who the hell gave me a call from that empty room?

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Comments about this paranormal experience

The following comments are submitted by users of this site and are not official positions by Please read our guidelines and the previous posts before posting. The author, xiao88, has the following expectation about your feedback: I will read the comments and participate in the discussion.

Chammess (2 posts)
9 years ago (2015-05-24)
Taht is so weird, I don't know but f that ever happened to me, I won't answer any calls anymore. 😨
rnc (2 posts)
10 years ago (2014-05-11)
I am aware that Bali has a lot of paranormal activities. It would be best if you approach this by meeting a medium or religious experts if it happened again.

It would be all depending on how you would approach this to be honest. I went to Bali a while back and the tour guide mentioned many of the taboos / " not to do " around certain places that are sacred.

JeunaBella's third opinion could be right, but keep in mind that it could also be because that the spirit is feeling disturbed.
Bio_Logic (11 posts)
10 years ago (2014-05-10)
Yeah, I wonder too if you try to reconnect with the last caller and where it got extended to? I meant which villa. You should at least check your security system CCTV to confirm if no one was actually there. JeunaBella was right, bad people can go far beyond expectation. They might call upon you and next you're in custody. Watch out for these criminals. The spirit theory was possible too but I wonder why would he asked for menu and stuff?
xiao88 (9 stories) (19 posts)
10 years ago (2014-05-09)
[at] JeunaBella

1. As I said, I'm the only Chinese speaking staff in the whole complex and if they prank me (we do this many times for the sake of fun), they'll speak English.

2. We considered that too, but he clearly said the villa name and the location. We only have one villa that was located directly next to our restaurant, and I've checked other guests. We have very few guests here and I remember very distinctly each guest's voice. I would have found out that. What's more, the villa's name isn't something that a Chinese (who can't speak English) can easily pronounce, like KLOPING or KLUNGAH or DANYUH. Even English-speaking foreigners have difficulty with them.

3. This is the only thing that came up to mind... Since any other explanation doesn't fit.

4. Luckily nothing like that happened... Since I checked the villa alone right after the call...

By the way, hope your dinner didn't burnt:D
JeunaBella (3 stories) (58 posts)
10 years ago (2014-05-09)
Correction = Better be careful than sorry. I was writing in a hurry cause something was burning in my kitchen (overcooked steak for diner) I am forgetful sometimes. I was cooking and grilling when my phone rang, I picked up the call and pressed the answering button. Few seconds later I was browsing something and keep browsing few websites until I smelled something 'nice'. 😆
JeunaBella (3 stories) (58 posts)
10 years ago (2014-05-09)
Some opinions I could offer you:

1) Someone was pranking on you. Since he was purposely conversing with you asking for afternoon tea, etc.

2) It could be the telephone connection problems i.e connected to different end wrongly and the caller from another resort might be unsure of the villa name so he just uttered the villa name out of similarity or generalisation and coincidentally the name matched with the villa. Have you ever try calling the number again? I once called my father cell and the number was correct but the end receiver was a different person (line got misconnected).

3) A spirit or entity is trying to get your attention when you are trying to relax yourself from all the job related stuff.

4) A bad person is trying to lure you out for some evil benefits (you don't have to really mind this last part if your security is not questionable. I have seen quite a number of movies where intelligent criminals done this by luring out the victims by fake phone calls.)

Who knows right? But better be careful than story. And sorry my comments are lengthy.

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